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Mariner's Desk SuiteWilson Maritime Group
Onboarding curriculum
October 2026
For new shore staff and new seafarers

Mariner's Desk Training Program

A short, hands-on curriculum: Part One for shore office staff learning HQ, Part Two for seafarers learning Mariner's Desk. Work through each module in the live app as you read — this is meant to be done, not just read.

7 modules, about 2 hours total, self-paced. No prior experience assumed.

Contents

  1. HQ, Module 1: finding your way around
  2. HQ, Module 2: crew and compliance
  3. HQ, Module 3: vessels, roster and leave
  4. HQ, Module 4: maintenance and reports
  5. Mariner's Desk, Module 5: getting started
  6. Mariner's Desk, Module 6: certificates and sea service
  7. Mariner's Desk, Module 7: roster and leave
  8. Completion and sign-off
01

HQ, Module 1: finding your way around

20 minutes. Get comfortable with the layout before touching real data.

By the end you can: navigate the main screens; read the dashboard's critical issues and compliance gauge; explain the difference between Admin, Editor, Master/Chief and Viewer.

Do this

  1. Sign in and look at the dashboard: critical issues, today's actions, the compliance gauge, recent activity.
  2. Open Settings, HQ users and logins, and find your own row. Check your role.
  3. Switch Appearance to Dark, then back to Light.
Check yourselfA Master's role is scoped to one vessel. What can they see that a Viewer can't, and what can an Admin do that a Master can't?
02

HQ, Module 2: crew and compliance

35 minutes. The consent model is the most important idea in this module: HQ proposes, the seafarer accepts.

By the end you can: add and invite a crew member; propose a certificate and explain why it isn't final until accepted; set your company's requirements; read the compliance matrix.

Do this

  1. Crew, then + Add employee. Create a test crew member with a real test email and invite them.
  2. Open their profile and propose a certificate.
  3. Compliance, then load the starter STCW template, and check what it filled in.
Check yourselfYou proposed a certificate update five minutes ago. Where does it sit right now, and whose action moves it to accepted?
03

HQ, Module 3: vessels, roster and leave

30 minutes. Roster and leave feed the same manning picture on the dashboard.

By the end you can: add a vessel and set its minimum crewing; read a manning-gap warning; set leave approval routing and act on a request.

Do this

  1. Vessels, then + Add vessel. Create a test vessel and set minimum crew for two ranks.
  2. Roster, then assign your test crew member to it. Remove the assignment and check the gap reappears.
  3. Settings, leave approval routing: set it to Sequential, and explain what changes versus shore-only.
Check yourselfUnder sequential routing, who decides first, and what happens to the roster only after the final approval?
04

HQ, Module 4: maintenance and reports

25 minutes.

By the end you can: create and assign a maintenance job; complete one with a part used; export company data.

Do this

  1. On your test vessel, add equipment, then a job against it with a recurring interval.
  2. Assign it to a rank. Complete it, recording one part used.
  3. Check the due date rolled forward, and the audit log has an entry for everything you did in this module and the last two.
  4. Settings, export the full company backup.
Check yourselfWhat's the difference between assigning a job to a person and assigning it to a rank, and why might you prefer the rank?
05

Mariner's Desk, Module 5: getting started

15 minutes. For seafarers. The app works on its own — linking to a company adds shared visibility on top.

By the end you can: create an account; link to a company; find your way around Home.

Do this

  1. Open Mariner's Desk, pick a department, and create an account.
  2. Settings, Company link: enter the joining code you were given in Module 2.
  3. Return to Home and find the "needs your attention" area.
Check yourselfIf you never link to a company, does the app still track your certificates and sea service?
06

Mariner's Desk, Module 6: certificates and sea service

25 minutes. Your own record — your company can only propose changes to it, never write to it directly.

By the end you can: add a certificate from a photo; log a voyage; accept or reject a proposal; log rest hours.

Do this

  1. Certificates, then Add: attach a photo, check the suggested fields.
  2. Sea service, then Add voyage.
  3. If your company proposed a certificate in Module 2, open it here and accept or reject it.
  4. Tools, Rest hours: log one rest period and one work period for today.
Check yourselfYour company proposes an edit to a certificate's expiry date. What do you see, and what happens to your record if you reject it?
07

Mariner's Desk, Module 7: roster and leave

15 minutes. Leave you request here becomes a real roster entry once it's approved.

By the end you can: view your assignments; request leave and track its status; sign off a maintenance job assigned to you.

Do this

  1. Roster: review your assignments (populated from Module 3 if you used the same test account).
  2. Request leave with a type, dates and a short reason. Check its status.
  3. Sign off the maintenance job assigned to you in Module 4, with a comment.
Check yourselfYour leave request shows as waiting on your company. What has already happened, and what hasn't happened yet?
08

Completion and sign-off

For the trainer or line manager, to confirm each module was finished.

ModuleTopicDone
1HQ: finding your way around□
2HQ: crew and compliance□
3HQ: vessels, roster and leave□
4HQ: maintenance and reports□
5Mariner's Desk: getting started□
6Mariner's Desk: certificates and sea service□
7Mariner's Desk: roster and leave□

Trainee name and date: ________________________  Trainer name and date: ________________________

Mariner's Desk Training ProgramQuestions: support@wilsonmaritimegroup.comWilson Maritime Group